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We want to bring a group of kids down - how many adults need to be with the group?
You must have one adult with you for every two children, and this includes children who aren't climbing. So for four children you would need two adults.
Children under four can climb here but supervision must be one-to-one and you must be within arm's reach of your child at all times. So if you're bringing two children, one of whom is under four, you'll need two adults supervising.
You will be turned away if there aren't enough adults to supervise the kids as our insurance wouldn't cover you. Take a look at our guidance on supervising children at the Climbing Hangar.
The only exception to this is where you have done our instructor training in order to bring down a school or youth group.
Do you run children's parties at The Climbing Hangar?
No, we don't run children's parties. If you'd like to bring a group of children to The Hangar under your supervision you're very welcome - please get in touch with us before hand and we'll talk to you about what's possible.
I'm 16 and I'd like to come and climb without an adult. Is this possible?
14-17 years olds can climb at the Hangar unsupervised, but you must be accompanied by an adult on your first visit in order for the waiver to be signed off. This still applies if you complete the registration at home before your visit. Unfortunately if you don't have a parent or guardian with you on your first climb, we won't be able to let you on to the wall due to our insurance.
What's your cancellation policy for classes?
For all pay as you go clubs and classes, we're happy to refund the cost of the session providing you cancel at least 24 hours in advance. No refund is available if you cancel less than 24 hours in advance.
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