Terms & Conditions
- "The British Mountaineering Council recognises that climbing and mountaineering are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions and involvement."
- Although the climbing centre is an artificial environment the risks involved are no less serious than when climbing outside on a crag or mountain.
- There is an additional risk that bolt-on holds can spin or break. If a hold moves you must report it immediately to the staff.
- The soft flooring under the bouldering walls is designed to provide a more comfortable landing for climbers falling or jumping from the bouldering wall.
THE SOFT FLOORING DOES NOT MAKE THE CLIMBING ANY SAFER.
- Broken and sprained limbs are common on this type of climbing wall despite the soft landing.
- Uncontrolled falls are likely to result in injuries to yourself or others.
- Climbing beyond your capabilities on any wall is likely to result in a fall. Any fall may result in an injury despite the safety systems in place to avoid it.
- You must make your own assessment of the risks whenever you climb.
Our Duty of Care
The rules of the climbing centre set out below are not intended to limit your enjoyment of the facilities. They are part of the duty of care that we, as operators, owe to you, the customer, by law. As such they are not negotiable and if you are not prepared to abide by them then the staff must politely ask you to leave.
Your Duty of Care
You also have a duty of care to act responsibly towards the other users of the centre. Statements of 'Good Practice' are posted around the centre adjacent to the relevant facilities. These describe the accepted methods of use and how customers would normally be expected to behave towards each other.
Unsupervised Climbing - is just that! Staff will provide whatever help and advice they can, but instruction in the use of equipment or climbing techniques will only be provided where it has been booked and paid for in advance. If you are not confident in the use of any climbing equipment or technique then do not attempt to use it without the supervision of someone who is competent to do so.
Supervised Climbing - An adult who has registered at the centre may supervise up to two novice climbers as long as they are prepared to take full responsibility for the safety of those people. Groups of three or more novices must only be supervised by an instructor holding the relevant Mountain Leader Training qualification.
Children - We operate a strict policy of two children (under 14) to one adult. Children should remain in your eye line at all times and must be made aware of the general safety rules to protect themselves and other climbers.
All children in the centre must be supervised by an adult unless they have been assessed by the management and registered for unsupervised climbing.
Slack Lining - Unsupervised slack lining is just that! Staff will provide whatever help and advice they can, but instruction in the use of equipment is not provided. If you are not confident in the use of any slack lining equipment then do not attempt to use it without the supervision of someone who is competent to do so. You must be registered to use the slack line.
- Report to reception on each visit before you climb. You must exercise care, common sense and self preservation at all times.
- Report any problems with the walls, equipment or other climbers’ behaviour to a member of staff immediately.
- Be aware of the other climbers around you and how your actions will affect them.
- Do not distract people while they are climbing or belaying.
- Stand well back from the climbing walls unless you are spotting a climber.
- Never stand directly under someone who is climbing.
- Always climb within your capabilities and descend by down climbing, jumping or, at the very least, a controlled fall.
- Never climb directly above or below another climber.
- Do not use the top of the walls as holds.
- Do not climb on the roof beams.
- The slack lines are only to be used for slack lining.
- Always slack line within your capabilities – never jump off – step off in control.
- We recommend that you do not attempt tricks on the slack line.
- Stand clear of the slack lines when they are in use by another person.
- Do not distract someone whilst they are on the slack line.